Privacy Policy & Disclaimer

last updated 7th October 2026

Privacy Policy

This policy explains how Commercial Glass of Brisbane ("we", "us", "our") collects, uses and shares your personal information when you use commercialglassbrisbane.com.au. We handle personal information in line with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

Who we are

We run a referral website. We connect people who need commercial glass and glazing work with independent glazing businesses. We are not a glazier and we do not carry out the work.

What we collect

Details you give us: your name, company name (if any), phone number, email address, site address or suburb, and a description of the job you need done, including any plans or files you send us. This comes from our enquiry forms, phone calls, emails or messages.

Technical data: your IP address, browser type, device, pages viewed and how you reached our site. This is collected automatically through cookies and similar tools.

Why we collect it

To respond to your enquiry and pass it to a suitable glazing business so they can contact you about a quote or job

To follow up and check the referral went smoothly

To run, secure and improve our website and advertising

To meet our legal obligations

Who we share it with

When you send an enquiry, we share your details with one or more independent glazing businesses that may be able to help. That is the whole purpose of the site. Once they have your information, they handle it under their own privacy policies.

We also use trusted providers to run the site, such as website hosting, form and email tools, and analytics or advertising services (for example Google). These providers may store data on servers outside Australia, including in the United States. We take reasonable steps to make sure they protect your information.

We do not sell your personal information.

Cookies and analytics

We use cookies and similar technologies to see how the site is used and to measure our advertising. You can block or delete cookies in your browser settings. The site will still work, though some features may not.

How long we keep it

We keep enquiry details only as long as we need them for the purposes above, or as the law requires. After that we delete them or de-identify them.

Keeping it safe

We take reasonable steps to protect your information from misuse, interference, loss and unauthorised access. No online system is 100% secure, so we cannot guarantee absolute security.

Your rights

You can ask to see the personal information we hold about you, and ask us to correct it. To make a request, or to ask us to stop using or to delete your details, email us at the address below. We will respond within 30 days.

If you are unhappy with how we handle your information, please contact us first. If we can't sort it out, you can complain to the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.

Contact us

Email: [email protected]

Changes to this policy

We may update this policy from time to time. The latest version will always be on this page.

Disclaimer

By using this website you accept the terms below.

We are a referral service only

Commercial Glass of Brisbane is an independent referral website. We do not supply, cut, install, repair or engineer glass or carry out any other physical work. When you submit an enquiry, we pass your details to one or more independent glazing businesses, who may contact you directly to discuss and quote the job.

Any agreement for work is strictly between you and the business you choose. We are not a party to it.

Independent businesses

The businesses we refer you to are separate and independent. We do not employ them, and they are not our agents or partners. We may receive a referral fee or other payment from them for the leads we send.

No guarantee or endorsement

We do not guarantee the quality, safety, timing, pricing, availability or outcome of any work done by any business we refer you to. A referral is not a recommendation or warranty of their services. Please do your own checks, get a written quote, confirm the scope of work and ask for relevant licences, qualifications and insurance before you agree to anything.

Quotes, pricing and compliance

Any prices, ranges or timeframes on this site are a guide only. The final quote comes from the glazing business, not from us.

Commercial glazing can be affected by the National Construction Code, Australian Standards for glass in buildings, building approvals, safety and fire requirements, Queensland licensing rules and council requirements. We do not give advice on these. You are responsible for making sure the right design, approvals, licences and sign-offs are in place before work starts.

General information only

Content on this site is general information about commercial glass and glazing services. It is not professional, legal, engineering or financial advice. We try to keep it accurate and current, but we do not promise it is complete or up to date.

Limitation of liability

To the fullest extent allowed by law, we are not liable for any loss, damage, cost or injury arising from your use of this website, or from any work, advice or service provided by any business we refer you to or any other third party. Nothing in this disclaimer excludes or limits any right you have under the Australian Consumer Law, or any other law that cannot be excluded.

External links

This site may link to other websites. We do not control them and are not responsible for their content or privacy practices.

Website availability

We do not guarantee the site will always be available, error-free or secure.

Governing law

This disclaimer is governed by the laws of Queensland, Australia. Any dispute is subject to the non-exclusive jurisdiction of the courts of Queensland.

Contact us

Questions about this page? Email [email protected].